DISTANT SALES AGREEMENT

Delivery Information

Your order will be delivered free of charge and insured by Yurtiçi Kargo, UPS or Sürat Kargo.

Your order is under the responsibility and assurance of Black&White until it is delivered to you by the cargo company.

The product you buy is specially prepared for you in line with the preferences you specify during the order. It is delivered safely to the address you specify in its special wooden box for jewelry, in its very special packaging together with the product certificate, invoice and waybill document, gift note.

If you wish, you can provide different delivery and invoice addresses, so that your invoice reaches yourself and your gift reaches your loved ones.

The number of days your order will be delivered to the cargo company is indicated on the detail page of the product you purchased.

For the products specified as “Same Day Delivery”, orders placed until 11:00, except Saturday, Sunday and holidays, are delivered to the cargo company on the same day.

Production processes are largely carried out by hand labor. Therefore, production and delivery rarely exceed the specified time.

Prepared orders are delivered to the courier company on Saturdays, Sundays, public holidays and public holidays.

The cargo company delivers except Sundays, public holidays and public holidays.

When your order is delivered to the cargo company, you will be informed by e-mail and SMS.

If the recipient cannot be found at the delivery address, the cargo company leaves a visit notice. If the buyer, whose address is given a visit notice, does not contact the cargo company within 3 days, the cargo company returns the package to Black&White.

Check the products you ordered by comparing them with the delivery note at the time of delivery. In case you think that the products are missing or damaged, do not take delivery of the package by keeping a report to the cargo authority. Inform the Black&White order officer of the situation. Your order will be delivered to you as soon as possible after the necessary investigation. When you receive the product, you accept that the cargo company has fully fulfilled its duty.

You can review the status of your order on the order tracking page.

You can contact us by using the contact form for all your questions and problems on these issues.

Distance Sales Agreement

ARTICLE 1. PARTIES

1.1 SELLER

Notta Jewelry Import Export and Trade Inc.

Yenibosna Merkez Mah. Ladin Sk. Kuyumcukent AVM NO:383 Bahcelievler/Istanbul

Phone:

E-Mail : info@bwproject.net

MERSIS No:

Will be  referred as the SELLER

1.2 BUYER

Name and surname:

Address:

Telephone:

E-mail address:

Will  be referred to as the BUYER from now on.

ARTICLE 2 – SUBJECT

The subject of this contract is in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product, whose qualities and sales price are specified below, which the BUYER has ordered electronically from the SELLER’s www.bwproject.net website. determination of their rights and obligations.

ARTICLE 3 – INFORMATION ON THE BASIC FEATURES, SALES PRICE AND DELIVERY OF THE CONTRACTUAL PRODUCT

The Name, Amount, Sales Price Including VAT and Delivery Information of the Products are as follows.

ARTICLE 4 – GENERAL PROVISIONS

4.1 The BUYER, on the Website, states that the basic characteristics of the product subject to the contract, the sales price including all taxes, the payment method and the delivery, and the costs of this will be borne by the BUYER unless otherwise stated, the delivery time and the full trade name, full address and contact information of the SELLER. declares that he has read the information and is informed, that he has obtained accurate and complete information about the conditions for the use of the right of withdrawal and that he has given the necessary confirmation in the electronic environment.

The BUYER can convey his requests and complaints using the communication channels mentioned above. Complaints and requests will be answered by the SELLER customer services as soon as possible.

BUYER; By confirming this contract electronically, before the conclusion of the distance contracts, the title, address, contact information, MERSIS number that must be given to the BUYER by the SELLER, the basic features of the products ordered, the sales price of the products including all taxes, the payment and delivery information, the right of withdrawal and confirms that he/she has obtained correct and complete information about the usage procedure and conditions of the right of withdrawal.

4.2 The product subject to the contract is delivered to the BUYER or the person/organization

at the address indicated within the period specified in the preliminary information on the Website, depending on the distance of the BUYER’s place of residence for each product,

provided that it does not exceed 30 (thirty) days from the date of order.

4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be

delivered does not accept the delivery.

4.4 The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.5 The SELLER is responsible for the delivery of the contracted product in a sound, complete and in accordance with the qualifications specified in the order.

4.6 During the sale of the product on the Internet Site, due to technical or material errors, the product price, product description, product quality, etc. In case of errors in the specifications, the SELLER has the right to cancel the order and return the collected amounts to the BUYER in accordance with the provisions of the relevant legislation.

4.7 Due to the fact that the products offered on the www.bwproject.net website are handmade and the ring sizes ordered are different, weight, length, width, etc. There may be a difference of ± 10% in its properties after production. Changes that may occur in the size of the diamonds used in the products will always be in favor of the customer.

4.8 If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it shall notify the BUYER in writing or with a permanent data store, within three days from the date of learning of this situation, and shall pay all the collected payments, including delivery costs, if any. returns it within fourteen days at the latest from the date of notification.

4.9 In case the fulfillment of the order and/or service becomes impossible at the end of the campaign period, the SELLER reserves the right to supply different products of equal quality and price, with the approval of the BUYER, in order to fulfill the contractual performance obligation,

4.10 Failure of the relevant bank or financial institution to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER’s credit card, debit card and/or other payment systems offered on the Website after the delivery of the product by unauthorized persons, not due to the BUYER’s fault In the event of an accident, the BUYER is obliged to send the relevant product back to the SELLER within 3 (Three) days, provided that it has been delivered to him. In this case, the shipping costs belong to the BUYER.

4.11 If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, it is obliged to notify the BUYER. In this case, the BUYER has the right to cancel the order and terminate the contract. In case of termination of the contract, the SELLER is obliged to return all the payments collected, including delivery costs, if any, to the BUYER in cash and in full within 14 (Fourteen) days following the receipt of the termination notice.

4.12 In cases where it becomes impossible to fulfill the performance of the goods or services subject to the order pursuant to the 4th paragraph of Article 16 of the Regulation on Distance Contracts No. 29188, which entered into force on 27.02.2015, within three days from the date when the seller or the supplier learns about this situation, the consumer is notified in writing or in a permanent data storage. and to return all collected payments, including delivery costs, if any, within fourteen days at the latest from the date of notification.

4.13 In cases where the BUYER uses his right of withdrawal, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where it is decided to refund the price to the BUYER with the decisions of the arbitral tribunal, the SELLER pays the price of the product to the Bank at once, if the shopping is made with a credit card and in installments. . In how many installments the BUYER has bought the product, the Bank makes the repayment to the BUYER in the same installments. In wire transfer/EFT or payment at the door options, the refund will be made in the form of wire transfer and EFT to the account specified by the Consumer (the account must be in the name of the person at the billing address or the name of the user member) by requesting bank account information from the Consumer.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from the contract within 14 (Fourteen) days without giving any reason.

Pursuant to Article 15 of the Distance Contracts Regulation, there is no right of withdrawal (right of cancellation and return) in ring orders, depending on legal conditions, since the ring size is custom-made. However, cancellations and returns on ring orders exclusive to bwproject.net are made with a 10% deduction. However, there is no right of withdrawal for wedding rings with inscriptions.

The period of the right of withdrawal, in contracts related to the performance of service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer may use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods.

In determining the period of the right of withdrawal;

The delivery of the goods by the seller to the carrier is not considered as delivery to the consumer.

In contracts where the delivery of goods and the performance of services are made together, the provisions of the right of withdrawal regarding the delivery of goods are applied.

In order to exercise the right of withdrawal, the SELLER must be notified by telephone or email within 14 (fourteen) days and the product is not within the scope of the provisions of Article 15 titled “Exceptions to the Right of Withdrawal” of the Regulation on Distance Contracts published in the Official Gazette on 27.11.2014, and It must be of a quality that can be offered for resale by the SELLER. If this right is exercised;

1. a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent to the SELLER within 10 (Ten) days together with the return invoice issued by the institution. It will not be completed unless the RETURN INVOICE is issued)
2. b) The products to be returned within 10 (ten) days from the submission of the right of withdrawal request, must be returned to the SELLER completely and undamaged, together with their box, packaging, certificates, gift products and accessories, if any, and gift certificates. If any of these materials is not sent or is damaged even if it is caused by the transport company, the return process is completed by deducting the cost of the material from the return amount. The BUYER should learn which route to follow for these transactions by contacting the contact information specified with the SELLER.

The product price is returned to the BUYER within 14 (fourteen) days following the receipt of the right of withdrawal request to the SELLER.

ARTICLE 6 – PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL

1. a) Contracts for goods prepared in line with the wishes or personal needs of the consumer. At the request of the BUYER, when a special production is made in a color different from the metal color offered on the website, or in special orders given outside the ring size range, necklace and bracelet size offered on the website, in marriage wedding rings with inscriptions, or the product ordered is delivered to the BUYER. After the delivery, when transactions such as ring size, necklace, bracelet size and model changes made in line with the BUYER’s request are made, these goods that are specially produced in line with the customer’s special requests are included in the scope of products for which the right of withdrawal cannot be exercised. Pursuant to Article 15 of the Distance Contracts Regulation, there is no right of withdrawal (right of cancellation and return) in ring orders, depending on legal conditions, since the ring size is custom-made. However, cancellations and refunds are made with 10% deduction for ring orders exclusive to bwproject.net. However, there is no right of withdrawal for wedding rings with an inscription.

1. b) Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the SELLER or the provider.
2. c) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
3. d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
4. e) Contracts regarding services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.
5. f) Products delivered to an address outside the Turkish Customs Area as a result of the buyer’s declaration of an overseas delivery address are not within the scope of return.

ARTICLE 7 – APPLICATIONS REGARDING DISPUTES

If the BUYER has a complaint about his order and/or the product subject to his order and/or his order, he can convey his complaints to the SELLER via the above-mentioned contact information. Complaint applications submitted will be recorded, evaluated by the authorized units and tried to be resolved, and a response will be provided as soon as possible. In addition, the BUYER submits its applications regarding complaints and objections to the T.C. Within the monetary limits determined by the Ministry of Customs and Trade in December every year, the consumer can bring the problems to the arbitral tribunal or the consumer court in the place where he/she purchases the goods or services or where he/she resides.